Category Archives: Selling

Tips to handle different customers in salesmanship

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Are you facing any problem in winning the customers through salesmanship? If “yes”, let us tell you that you are not the only person who is facing problem in handling the customers; there are many other marketers too. To boost the sales deal, good salesmanship is very essential. Every customer behaves in an individual way. This behaviour is very important in handling the customers efficiently to change the conversation to a sale.

To get a clear understanding of the dealing process related with the customer’s behaviour, just check out the following article.

How to handle the different customers?

  • Talkative behavior: – The garrulous or talkative people go on saying without paying any attention to the words that the salesman is saying. They always pick up faults in other’s clothes.  But, it’s not very difficult to handle them. You should try to shift their focus to the product only. Allure them with the different offers that your company is giving by explaining other details of the product. Have patience and try to clear all the queries they have.
  • Calm behavior: – These persons are the hard nut to crack. It is really very difficult to look into their mind. Tell them everything related with the product. Start a candid conversation with them asking them what they are looking for in the product. Solve all their queries as politely as you can. This will help you to get a sale.
  • Nervous behavior: – Those who are nervous lack in confidence. Try to start a polite and calm conversation with them. As they are generally shy in nature, they may hesitate to ask you every detail of the equipment. Provide them with all the general information like its application, price and how to maintain it after using it.
  • Suspicious behavior:– These kinds of people always disbelieve the salesman and his product. Do whatever you can to win their beliefs. They may scrutinize your product in an irritating way. But, don’t get angry. Keep smiling and clear all their queries and go on answering every question with patience even if they ask the same question again and again.
  • Impatient behavior:– They are always in a hurry even when buying a huge constructional equipment. These people can give you good sales, as they don’t spend much time with you in unfolding their big list of questions. So, you also don’t have to repeat the same words to them. But, mind it, these people can come back to you to ask further questions which they forgot to ask in the first meeting. That’s why, it’s better to explain them clearly all the usage of the equipment along with its product and customer service.
  • Shopper’s behavior:- These kinds of customers want to get information about the equipment’s price and application. They ask the questions with the genuine intention of buying them. You should warmly welcome them giving the necessary information about the equipment.

 

No, it’s not at all easy to deal with all the above said customers types. But, practice and experience will definitely sharpen your skill in this matter.

Five Qualities to Become a Successful Salesman

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Won’t you be surprised if you hear that after 5 years many people will not remain in the sales business? Well, it’s true. Some major changes in the field of sales have already triggered a rapid weeding of the sales force of our country. To be a successful salesman, you cannot be only a financial planner or insurance agent; you have to be very professional too. You should respect your job. Ben Feldman said that most of the people buy things because of trusting the salesman rather than the product.  This statement proves the prominent role which a good salesman plays in the mind of a customer.

To establish your career in this field, you have to possess some qualities. Just go through the article to know the qualities of an excellent salesman.

What are the qualities a salesman should have?

  • You should have interest in selling the insurance. If you are really interested, it means you can be a successful insurance seller. You should be enthusiastic, laborious and should know how to use various techniques to convince the customer. Try to make the utmost efforts by using all the available means to reach the top, but never cheat the customer.
  • Incorporate the right attitude in yourself. Be confident, friendly and polite. There are many people who really embrace their occupations. Expert seller of equipment always have positive attitude which helps them to achieve their aim. It will indeed help you to visualise your dreams.
  • Energy is another important factor for the making of a good quality salesman. They work day and night to meet their aims. Without energy, you are like the car which you can’t use for travelling. They work for long hours because they love to do it. If you reduce the equipment selling profession to “just a job”, you are surely going to fail in the long run. Though this business involves a massive rejection, you shouldn’t get upset with that and try to sharpen your skill in selling business.
  • No one born as a perfect salesman, the method or the practice makes him better. You should have a selling strategy in which you should work upon the selling process without leaving a single thing. Practice new techniques like giving them attractive offers, telling past performances of the company, building good rapport with the customer and many more.
  • Experience is another way to excellence. You should form the habit of doing the necessary things. Try making at least 40 cold calls per day. This calling experience will definitely teach you to have patience and polite even when the customer is shouting on you.

Selling of the equipment is the biggest and the most difficult thing in the world. Today, the hard-old concept of salesmanship has been replaces by sales professionalism. Set the goals, give fine service, build strong relation with the customers and develop new techniques of selling to excel in this sphere of salesmanship. The world would definitely be better off with more sales agents mainly those who feel proud to address themselves as sales personnel.

Social Media Marketing – Can it Make Selling Effective

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We live in a world where we can see buyers and sellers all around us trying different strategies to sell their product. All sellers try to give their product the limelight they need to sell and very well understand that without providing the right exposure, it would be very difficult for them to move an inch higher in the business. On one side, with the advent of new technology it has become simpler for sellers to endorse their produces in the global market but on the other side it has led to cut throat competition. Many even call it as “Rat Race”.

Keeping into consideration the technological advances, we would be talking in details on how social media marketing has changed the face of selling across globe.

Start-up Business:  Social Media Marketing has come down as a boon for businesses which are in the beginning phase. These small businesses are saved from the trouble of endorsing their products with big advertisement agencies and thus can also save good portion of money which can be actively utilized for future business assignments. All they have to do is create an account in any of the social media network, post their items there along with a brief description about the company and its existence. Giving these details is very important. It lets the customer know about more about the company and the kind of product the company produces. This results in generating faith in the company before they begin giving business to them.

Keep personal and business account separate:  Many small business owners make this mistake and later have to repent for it. They need to understand the difference between a personal and a business account. You cannot send business emails or talk in length about your business using your personal account. People may find you to be too business-minded and might look for ways to avoid you. In order to avoid such a situation, it is advisable to have 2 separate accounts. One could be your personal account and the other to meet your business needs.

Keep your business account up-to-date:  This becomes very crucial as far as promoting your products on social media network is concerned.  You need to ensure that you keep updating the web site on a continuous basis and if there are any changes made in the hierarchy or for that matter you have made good profits in a year, it should be reflected on your site. You may not want to lose a prospect just because he/she has found your site not updated for months. This also leaves a negative impact on the customer who starts believing that your company and your products are not worthy to be bought.

Try to beautify your site:  What looks good sells the most. Try to keep your website as alluring as you can. Visitors visiting your web site from a social media network should get surprised to see something that cherishes their mind and compels them to dig deeper to your site. You can also take help of a website developed and can work things out with him.

These are few points which if followed correctly can work wonders for you and help you get the most from a social media networking site.

Selling the Right Stuff Can Make One a Perfect Salesman

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Many renowned sellers say that you need to have a rhino’s skin to become a salesman. Well, it means that one needs to have a very thick skin to undergo any number of failures and at times embarrassment and humiliation from your boss. You got to gulp it all and move on selling your stuff. However, something which is of utter significance is you can only sell stuffs that you believe in. First you got to sell it to yourself and if you feel that you can buy them, you are ready to sell it to the mass.

When we think about salesman, we start visualizing men who keeps on talking about the features of their product and rarely hears what you want to say, doesn’t give much attention to your requirement and keeps pushing you to buy their stuff. Undoubtedly, you want to get away from such people. So, if this doesn’t work then how can one become a good salesman? We would be talking in detail about what one needs to do in order to improve his style of selling and eventually become the perfect salesman.

Knowing your product:  In order to sell something confidently, you need to be sure of what you are selling. The buyer may come up with several questions and if you fail to answer any of them, you are on the verge of losing the sale. Thus, it is of prime importance to understand your product thoroughly and then start selling it.

Take help from seniors:  While you are new to selling, you may come up with numerous issues for which you may not see a way out. In such a situation, you may seek the help of your seniors who would be far more experienced in handling similar situations in the past. Going out with them on calls and learning the way they pitch the product to the client is worth knowing. You may not adopt the same technique that’s used by your senior as every other person has their own unique way of selling. After knowing your comfort levels, you might develop one of your own.

Practice at home:  There is an old saying “Practice makes one perfect”. Well, you got to take the same approach. When you’re getting trained or have just started visiting clients, after your days work, you can practice a bit of selling back at home. You can ask your parent or wife to pose as a customer and you try selling them the stuff. Ask them to throw hard hitting questions at you, put you in a situation which is kind of awkward and where you really need to use your presence of mind to get through it. You’d really love this exercise and simultaneously will learn a lot from them.

Don’t get too pushy and be fair with the customer: This is perhaps the most important point one can’t let go. You cannot push your customer to buy something they don’t intend to. Your duty would be to understand their need, analyse them and try to come out with options. The client will appreciate your effort and that will coax him to buy the product from you.

It is certainly not simple to become a perfect salesman without working hard for it but it’s not at all an impossible task. All you need to do is understand your product and simultaneously the need of the client. Also you may need some success stories to back your

Email Marketing – The Better Way to Promote

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We live in a world where we can see competition all around us and in order to give it a slip and make our way out, we need to think of many innovative ideas which will help us to promote our product and services to mass at large. There are many marketing strategies being followed by business owners and many of them have proved to be successful. That is not just the end of it. They keep on trying out new things every time which is the very essence of their widespread business achievements. So now we understand that innovation is the key but when it comes to email marketing, there are few things which should be better understood first before taking the plunge.

Email marketing is just a method of promoting your product or services by sending emails to potential prospects or customers who have ceased using your product for reasons best known to them. Email marketing has the ability to get back those customers by communicating with them and trying to know their needs. You also leave your contact details on the email so that they can reach you if they want to and can start budding up a relationship with your business. There are few points which one should keep in mind before they start sending emails to people at large and the points are stated as below.

Identify your prospects:  Just because you can send emails for free does not means you can send it to anybody, even if the person may not be interested in your product. This is certainly not the way things work. There is a serious need to identify the prospect before you start shooting emails to them. You need to have a robust list with the email addresses of prospects that at some point or other have shown interest in your product or products identical to what you sell. They should be your target. Once you have the list ready with you, you can start sending emails to them. You can also mention the channel through which you availed their email address and the purpose of sending them the emails.

Response rate:  Once you have sent the emails, it becomes very crucial for you to keep a count of the prospects that have gone through your email. You can simply have a link in your email, which will indicate the number of people that have gone through your site and checked your products. You can also keep something like a questionnaire or a simple form which will suggest customer’s interest on the product and help you understand the response you have received from the people.

Email containing photos of users using your product:  In order to win the confidence of the prospects, you can also add up images of your existing customers and their comments that they made on your product. Doing this will create a strong impact on the prospect and they might turn out giving business to you.

Here we understand how important it is to communicate with your customer and bringing in new innovative ideas can help you a long way in taking your business to the next level.

Blog Marketing – Why should one use it?

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In the era of internet marketing, we have blogs to help us promote our products and services to mass people. Let us first understand what we exactly mean by a blog. In simple term, blogs are web pages which are maintained by its author. The author can write about various topics right from the political situation of a county to merely promoting his products and services. It’s just a medium to reach out to people at large and letting them all know what is there in your mind. The good thing is here you do not have to stand on the street and shout your heart out to gather people and let them know what you intent to say. You only got to write about your stuff on the webpage created by you and you’ll have people to read them.

It becomes very important to understand how you can get others to read your blog. Well, this may sound as a hefty task but it’s quite simple if you do it the right way. In order to gain someone’s attention to come to your blog and read things from there, you first have to ensure that you use an enticing title. A title is the first thing a person would read before he gets into the entire story. Hence, your title should have the ability to grab one’s attention and perhaps compels him to read the full story. You also got to learn how with the use of Search Engine Optimizers, you can drive more and more people into your blog and eventually to your site.

Writing blogs is an art and if you are trying to sell your stuffs on your blog then you need to master this art before you take the final leap. There are plenty of sellers/small business owners who write blogs and market their products on it. Day in and day out, we are witnessing blog writers writing contents on their blogs and makes good money out of it. They see it as the most inexpensive medium to reach out to the mass and promote it. It also helps them in getting back customers who have left them for reasons best known to them. However, these lots do get back to them after reading their blogs. It seems that the writing on the blogs does create a sense of belief amongst the readers following which the trust factor develops.

Marketing heavy equipments on your blog could be a very good example of optimum utilization of social media. If you try to promote heavy equipments on an online auction site, it would probably cost you more. Apparently, blogs gives you an edge over online auction sites by charging you a minimal fee you can easily afford to pay.

Many sellers worldwide have created their own blogs and have started writing on it. Some even hire content writers who can write contents explaining the kind of product and services they have to offer. Overall, with the advent of this new technology, sellers are having a great time endorsing their stuffs and taking their business at new heights.

Article Marketing – A much needed way to market your products

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With the advent of the ever increasing world of internet, marketing your products by writing articles on them is seen as one of the best ways to put your stuff in the global market. People in this generation rely on internet for almost anything and everything. For the slightest of information, they seek help from the web. This very fact speaks in volume of the dependence of today’s people over the net. In such a scenario, the fastest way to spread your message to the mass is by writing articles and publishing them on the net. Once it is there on the net, you have people from the entire globe to read it and may also find it useful to them. This very terminology of writing about your product and promoting them by putting them on web site is known as “Article Marketing”. The sphere of “Article Marketing” is expanding and we can see many people have started using this to promote their products and services. Apart from this, people write blogs where they give information about certain things which they believe would benefit people who read them.

This was all about what we mean by Article Marketing. However, there is something more to it. There are etiquettes of writing such articles and we would be discussing those etiquettes.

Type of article:  When we talk about an article, the first thing that hits our mind is how the reader will find our article especially when there are so many other similar articles getting published on a daily basis. The answer to this is pretty simple. In order to get a better position in the search engine pages, the writer needs to ensure that he writes the article using some specific words popularly known as “Keywords”. These keywords are used to achieve good rankings in the search engine which ultimately drives the article in its first few pages.

However, the scenario has changed for good. Now, it’s no longer the keywords that make it to the top of the search engine. It’s all about the content and the way it has been written. Readers want to get more information on a product and this has led the search engine operators to change the game. Now, the writer who provides more information on their article and has written it in a language that others can easily understand can expect it to come on the first page of the search engine.

Length of the Article:  If you think that by writing long stories and thus lengthening your article will help it to appear in the first page of the search engine, then you need to do some rethinking. While you are writing about your stuff, you need to ensure that you don’t make it a lengthy one. At the same time, it shouldn’t be too short to skip the attention of the search engine. You should know how to balance your article by inputting right amount of information and keeping it simple.

Pay for publishing:  Article writers often do not find their articles in the search engine for days. It could be possible that they use free sites to upload their articles. It’s recommended that one should use a pay site to publish their article and get better results from it.

 

 

 

A Great Salesman Story

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I believe a great salesman has to have support and mentors of great people (positive people).  If you hang out with Negative Nancy they will bring you down….you need to be around successful people…like salesman, authors, or people you admire.  I believe being around people that is positive will make you more money.  Just like negatively can rub you the wrong way…so can be positive.  Sio go out and find positive people you can have as mentors.  Sometimes you may read books to find a positive mentor…or a podcast…friend…wife…pastor…

So this if you mission…go find a mentor or read a book from a successful industry leader in your field.  This will help you stay motivated to Become the Number One Salesman at your company.

Sales Jobs is like School

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Sales Jobs is like School

What I mean by that is you are taught by a teacher at school and you should learn from a sales mentor (or the best salesman in the company)..the right ways how to sells your products.  We all know their are bad teachers in the world as we know there are bad salesman.  We need to take the time and learn from the best.  By watching his/her habits on how they handle clients or problems.  Remember learn from the best.  If you can not find a good mentor…there are meet up groups and network events that can help you.  Remember always keep learning!!!!!  Make your Sales Job fun!!!!!

Checking on your Products

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Checking on your Products

What I mean about that is always know what your products are doing. Either going to an App store on iTunes or a job-site where your heavy equipment is….always check on progress. By doing this you can tweet it or fix it. Stay ahead of completion by knowing everything about your products. A person that knows about their products is an awesome salesman. Product knowledge is a great sales tool. So start studying….

I remember when I started my different sales careers, I didn’t know anything about each. Baseball, football, cell phones to heavy equipment….learn the scope of what you are selling by learning product knowledge.

Thanks

Kevin